No helpful with instructions and support, there is a telephone number but the answering machine says they do not take calls from clients
Simon Earp
Reviewer
Rated 3 out of 5
Website good, delivery great. Why a 3 then, you ask? Had a code for £15 off my next order as a thank you for filling in one of these surveys. Noticed it wasn’t taken off my order, so I contacted Worms Direct. They then refunded me £4.80? Contacted them again but got no reply!
Richard Handyside
Reviewer
Rated 3 out of 5
The worms were excellent but the post office delivery was hopeless as I expected as I’ve had the same problem with them before,this resulted in several dead worms,they were warm and if they arrived any later they would not have survived,I would be prepared to pay extra to get guaranteed on time delivery.
Phil Taylor
Reviewer
Rated 3 out of 5
Great condition… unfortunately Royal mail didn’t leave them as requested..!!! So.. missed the day.. hopefully, following the instructions, I can keep them until next week..!!! Thank you..
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Quite a few of the worms were dead.
No helpful with instructions and support, there is a telephone number but the answering machine says they do not take calls from clients
Website good, delivery great. Why a 3 then, you ask? Had a code for £15 off my next order as a thank you for filling in one of these surveys. Noticed it wasn’t taken off my order, so I contacted Worms Direct. They then refunded me £4.80? Contacted them again but got no reply!
The worms were excellent but the post office delivery was hopeless as I expected as I’ve had the same problem with them before,this resulted in several dead worms,they were warm and if they arrived any later they would not have survived,I would be prepared to pay extra to get guaranteed on time delivery.
Great condition… unfortunately Royal mail didn’t leave them as requested..!!! So.. missed the day.. hopefully, following the instructions, I can keep them until next week..!!! Thank you..